Episcopal Church Ministries
(NLCHCP) National Lakewood Correlation Housing Coalition Partnership
2018- 2019 All Rights Reserved- A Non Profit 501c3 Company
Ending Homelessness in America
Working together as a team to bring Permanent Solutions to make a Difference in the lives of American People!
(NLCHCP) National Lakewood Correlation Housing Coalition Partnership
Lead Case Managers- The Lead Case Manager will have general oversight and coordination of other case managers and client plans.
Duties and Responsibilities
Oversee all services and operational activities;
Provide comprehensive case management that includes, but not limited to: screening and assessing clients; creating, implementing and monitoring individual service plans; crisis intervention; connecting clients to health, mental health, employment, housing and other community resources;
Foster a professional and welcoming environment in all interactions with clients, guest, vendors and colleagues, regardless of differing identities, backgrounds, beliefs and choices; Manage and evaluate the performance of assigned staffed; Develop and maintain a professional and supportive relationships with staff and subordinates; Provide information regarding services and transportation as needed to people seeking services; Work in tandem with case managers to assist clients in reaching their case plan goals; Continually monitor and evaluate each client’s progression through their case management plan, and develop corrective action revisions to the plan as needed; Maintain accurate documentation of service objectives and outcomes as well as other services in accordance with established guidelines;
Actively participate in client- and program-related meetings and trainings; Adhere to strict boundaries and professional ethics in the care of others; Ensure that the facility is clean, free of potential hazards and safe at all times. Enforce house rules and policies.
Qualifications and Requirements
4-year degree in human services, or comparable combination of education/work related experience in a social service setting; working knowledge of case management and planning techniques; Experience working with homeless individuals, youth (age 16-25), and the continuum of care in a similar environment with the population of clients we serve; (Preferred) Detailed oriented and highly organized; Provide own transportation for work related travel as necessary; Maintain a clean driving record and valid driver’s license; Skills/ability
Leadership and management. Make sound decisions and has experience handling highly sensitive and confidential information; Multi-task in a fast-paced work environment; Quick to respond and work effectively in crisis situations, including the ability to de-escalate volatile situations and apply effective conflict resolution techniques;
Proficient in with Microsoft Word and Excel; Excellent written and verbal communication skills Attributes, Genuine interest in helping the Homeless. patient, inquisitive, resourceful and flexible; Relatable to the young people we serve
Physical Ability, Must be able to reach, bend, walk, stand and sit for long periods of time and climb stairs; Must be able to lift a minimum of 30 lbs.
$36,000 to $42,000 Annually
Benefits Offered: Medical
Employment Type: Full-Time
Rapid Rehousing program looking for an experienced individual to serve young people, as Service Coordinator. This position is serving the needs of Homeless Youth in Santa Fe County through a "Housing First" approach. It is an incredible opportunity to assist in housing youth who are in need of support. We provide rental assistance, house hunting support, case management, home visits, access to community resources, and overall support necessary to transition Homeless adults to a permanent housing opportunity. The ideal candidate will be empathetic, but not dwell in sympathy; will be able to meet applicants in the physical, mental, emotional, and functional level where they present; will be able to present professionally and advocate with Landlords in the homeless housing community; will LOVE the opportunity to be creative and put your stamp on a program that will concretely help Homeless Individuals in the community.
This position has a high percentage (>75%) direct client support and community network and a somewhat lower percentage of paperwork and documentation comparative to other positions in the social services field.
About Lakewood Housing Coalition Services:
About Lakewood Housing Coalition Services is a nonprofit organization, serves the general homeless population located Southern California Orange County, Riverside County, San Diego County, Los Angeles Counties, area serving homeless individuals. Lakewood Housing Coalition Services provides unique, life-changing services to homeless Individuals, Lakewood Housing Coalition Services works to find positive, non-institutional solutions and builds on existing strengths within a framework of dignity, mutual respect, and personal responsibility.
Master’s Degree in counseling, social work, psychology, or related field preferred, OR bachelor’s degree in human services preferred OR a two years degree in Human related services and at least one-year related experience OR a high school diploma or GED and at least two years related experience. (experience with homeless and at-risk youth, preferred) Case management experience required Requires knowledge and belief in "Housing First" philosophy and strategies. Knowledge or understanding of tenant's rights and responsibilities as well as "strengths based" case management. The ability to work collaboratively with other personnel and/or service providers or professionals.
Experience with computer and knowledge of Microsoft Office. Ability to work some non-traditional hours; holidays, evenings, and weekends. Excellent time management and organizational skills with the ability to work under pressure and adjust to changing priorities and deadlines Initiative, creativity, reliability, flexibility, thoroughness, Demonstrated knowledge of community resources, social service agencies, and landlords. Strong oral and written communication skills with good quality spelling, grammar and punctuation. High integrity when dealing with a broad array of cultures and restricted and/or confidential information. Valid Driver’s License, insurable under YSFS automobile policy.
Criminal Records Check clearance, willingness and ability to travel throughout Northern New Mexico in order to provide the most appropriate support to program clients.
Assess housing barriers of individuals and families experiencing homelessness to determine housing and service needs. Develop a housing procurement, financial, and self-sufficiency case management plan with clients. This shall include intake interview to determine client’s needs, goals, and eligibility. Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and or maintain housing. Assist participants in locating and securing housing of their choice. Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. tenant, landlord, referral source, collaborating agencies, debtors and creditors). Serve as an ongoing liaison between property managers and participants as well as between participants and neighbors. Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs. Assist in development of and encourage adherence to a personal budget through pro-active housing and budget counseling sessions; provide budget counseling and education to assist clients in establishing payment plans for bills and past debts and to assist clients in obtaining and maintaining their housing. Assist participants in development of a strength-based/solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency; develop an effective, timely referral network in order to ensure ongoing direction and support as needed. Identify participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services. Provide pro-active follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of participants in the community.
Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities. Maintain accurate daily logs records, monthly outcome reports, and files for each client. Transport clients as deemed necessary. Transportation requirements should be limited to housing and job searches and occasional visit to relevant social service agencies.
Collect and report program data, including but not limited to HMIS reporting and funders’ required data. Complete all appropriate monthly and annual report forms. Maintain a complete working file providing activity documentation and copies of all corresponding paperwork.
Job Types: Full-time, Part-time
Salary: $14.28 /hour
Case Management: 1 year (Required)
Time Management: 1 year (Preferred)
Social Work: 1 year (Preferred)
Microsoft Office: 1 year (Required)
Locations: Orange County, San Diego County, Riverside County, Los Angeles Counties (Required)
License: Driver's License (Required)
Language: Bilingual Spanish/ English (Preferred)
Shifts: Morning (Preferred)
Working days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday.